789 Casino – Terms and Conditions

01 Introduction

Welcome to 789 Casino. These Terms and Conditions ("Terms") apply to all users of the 789 Casino website and mobile application. By accessing the platform, creating an account, making a deposit, or placing a bet, you confirm that you have read and agreed to these Terms in full.

789 Casino is an online gaming platform designed for players in Bangladesh. The platform offers a range of games including fishing games, card games, live dealer tables, and sports-style betting formats. All activity on the 789 Casino platform is governed by these Terms.

These Terms should be read alongside the 789 Casino Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 789 Casino.

02 Eligibility

To register and use 789 Casino, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing the platform from a jurisdiction where online gaming is not explicitly prohibited for you personally.
• You must not be a current employee, contractor, or close family member of a 789 Casino employee.
• You must not have a previously closed or suspended 789 Casino account unless explicitly reinstated by the 789 Casino team.
• You must be acting on your own behalf and not on behalf of any third party.

03 Account Registration

Each player is permitted to hold one account at 789 Casino. Creating multiple accounts — whether under the same name, the same device, or the same payment method — is a violation of these Terms and may result in all associated accounts being permanently closed.

When registering at 789 Casino, you are required to provide accurate and complete information. This includes your real name, a valid contact number, and a working email address. You must update your account details promptly if any of this information changes.

• Do not share your 789 Casino account credentials with anyone else.
• You are fully responsible for all activity that takes place under your account.
• If you suspect unauthorised access to your account, contact 789 Casino support immediately.
• 789 Casino will never ask for your password through any channel.

789 Casino reserves the right to carry out identity verification checks at any stage. Failure to complete verification when requested may result in your account being temporarily restricted until the process is complete.

04 Deposits & Payments

789 Casino accepts deposits through bKash, Nagad, and Rocket. These are the only supported payment methods. Deposits made through unsupported channels cannot be credited and may not be recoverable.

• Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method.
• Deposits are generally credited to your 789 Casino account within a few minutes of the transaction being confirmed.
• If a deposit does not appear in your account within 30 minutes, contact 789 Casino support with your transaction reference number.
• 789 Casino does not charge fees on deposits, but your payment provider may apply their own charges.
• All deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.

05 Withdrawals

Withdrawal requests at 789 Casino are processed to the same payment method used for your most recent deposit. Withdrawals to third-party accounts are not permitted under any circumstances.

• Minimum withdrawal amounts apply and are shown at the time of the request.
• 789 Casino may require identity verification before processing a withdrawal, particularly for first-time withdrawals or large amounts.
• Standard withdrawal processing time is within 24 hours of the request being approved, though most withdrawals are completed significantly faster.
• Withdrawals may be delayed if there is an active bonus on your account that has not yet met its wagering requirements.
• 789 Casino reserves the right to carry out additional security checks on withdrawal requests that appear unusual or inconsistent with normal account activity.

If your withdrawal request is declined, you will be notified with a reason. Common reasons include incomplete verification, an active bonus wagering requirement, or a mismatch between the withdrawal account and the deposit account.

06 Bonuses & Promotions

789 Casino offers bonuses and promotions to both new and existing players from time to time. Each bonus comes with its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These specific terms are communicated at the time the bonus is offered.

• Bonuses are credited to your account automatically or upon request, depending on the promotion type.
• Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn.
• Only one bonus may be active on your account at a time unless otherwise stated.
• Attempting to claim the same bonus more than once — including through multiple accounts — is considered bonus abuse and will result in account suspension.
• 789 Casino reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• If a bonus is credited to your account in error, 789 Casino reserves the right to reclaim it.

07 Game Rules & Fair Play

All games available at 789 Casino — including 3 Gods Fishing, Fortune Horse, Teen Patti, Baseball, WM Live, W Live, and Rummy — operate using certified random number generation or live dealer systems. Game outcomes are not predetermined and cannot be influenced by 789 Casino or by players.

• Each game has its own set of rules, which are accessible within the game interface.
• In the event of a technical fault during a game round, the round may be declared void and stakes returned.
• If a game result is disputed, 789 Casino will review the relevant game logs. The decision of 789 Casino following such a review is final.
• Players must not use any software, script, or tool designed to gain an unfair advantage in any game.
• Collusion between players in card games or live dealer games is strictly prohibited.

789 Casino is committed to providing a fair gaming environment. If you believe a game result was incorrect, contact support within 48 hours of the game round in question with your account details and the relevant game round ID.

08 Prohibited Conduct

The following activities are strictly prohibited on the 789 Casino platform:

• Creating more than one account for the purpose of claiming multiple bonuses or circumventing account restrictions.
• Using automated bots, scripts, or software to interact with any part of the 789 Casino platform.
• Attempting to reverse-engineer, hack, or otherwise interfere with the 789 Casino platform or its underlying systems.
• Using the platform for any form of money laundering or financial fraud.
• Providing false identity information during registration or verification.
• Harassing, threatening, or abusing other players or 789 Casino staff through any communication channel.
• Exploiting software bugs or errors to gain an unfair financial advantage. Any winnings obtained through exploitation may be voided.

789 Casino monitors account activity continuously. Accounts found to be engaged in any prohibited conduct will be suspended pending investigation and may be permanently closed. Any funds associated with prohibited conduct may be withheld.

09 Account Suspension & Closure

789 Casino reserves the right to suspend or close any account at its discretion. Reasons for suspension or closure include, but are not limited to, breach of these Terms, suspected fraud, failure to complete identity verification, or prolonged account inactivity.

• If your account is suspended, you will be notified by email or through the platform with a reason where possible.
• You may request account closure at any time by contacting 789 Casino support. Closure requests are processed within 48 hours.
• Upon closure, any remaining balance in your account (after deducting any bonus funds that have not met wagering requirements) will be returned to your registered payment method.
• Accounts closed due to a breach of these Terms may have their balances withheld pending investigation.

10 Privacy & Data

789 Casino collects and processes personal data in accordance with its Privacy Policy. By registering at 789 Casino, you consent to the collection and use of your data as described in that policy.

• Your personal data is used to operate your account, process transactions, verify your identity, and provide customer support.
• 789 Casino does not sell your personal data to third parties.
• Data may be shared with payment processors and identity verification services as necessary to operate the platform.
• You have the right to request access to the data 789 Casino holds about you. Contact support to make a data access request.

For full details on how 789 Casino handles your data, please read the Privacy Policy.

11 Responsible Gaming

789 Casino is committed to promoting responsible gaming. We provide tools that allow players to manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.

• Deposit limits can be set from your account settings and take effect immediately.
• Self-exclusion requests are processed immediately and remain in effect for a minimum of six months.
• During a self-exclusion period, your account will be restricted from all deposits and gameplay.
• If you are concerned about your gaming habits, contact 789 Casino support for guidance.

For full details, visit the Responsible Gaming page.

12 Limitation of Liability

789 Casino provides the platform on an "as is" basis. While we work hard to keep the platform available and functioning correctly, we cannot guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

• 789 Casino is not liable for losses resulting from platform downtime, technical errors, or interruptions to internet connectivity on your end.
• 789 Casino is not responsible for any losses resulting from your failure to keep your account credentials secure.
• The maximum liability of 789 Casino to any player in connection with any single incident is limited to the amount deposited by that player in the 30 days preceding the incident.

13 Changes to These Terms

789 Casino reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. Continued use of the 789 Casino platform after changes are published constitutes acceptance of the updated Terms.

For significant changes, 789 Casino will make reasonable efforts to notify registered players via email or an in-platform notification. It is your responsibility to review these Terms periodically to stay informed of any updates.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the 789 Casino support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly through the 789 Casino platform after login.
• FAQ: Visit the FAQ page for answers to common questions.

When contacting support regarding a specific account issue, please have your registered phone number or email address ready to help the team locate your account quickly.